When you request a payout, it won’t be sent immediately. “Pending” means it’s being processed. This happens to make sure your funds are valid and safe for transfer.
Here’s the full timing breakdown you need to know:
💼 Processing Takes 2 to 5 Business Days
📍 Business Days = Monday to Friday (Eastern European Time)
⏰ Requests made after 3 PM EET will be processed on the next business day
❌ Saturday and Sunday do NOT count as business days
Example:
If you request on Friday at 5 PM EET, the clock starts on Monday.
Give it a little time—Most payments show up within 2–5 BD.
Make sure your payment method is working—Check if your bank or crypto wallet is active and ready to receive funds.
If you’re using crypto, note that some wallets may take a bit longer.
If your payout is still pending after 5 BD, something may need to be checked manually.
Log in to your account, go to the Support, and create a ticket.
We’ll be happy to take a look and make sure everything is running smoothly. 😊